Twiddy & Company Realtors

1181 Duck Rd
Duck, NC 27949
Phone: 252-457-1100
Toll Free: 800-489-4339
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Twiddy & Company has been helping families find Outer Banks vacation rentals since 1978. During this time, we have grown to over 1,000 homes, and gained tremendous insight into what makes a vacation special. We understand that guests value simple pleasures, time spent with loved ones, and a comfortable, clean vacation destination. Twiddy & Company will provide you with the highest standard of southern hospitality while you spend time reconnecting with family and friends on our shores. Let us share our unique understanding of the OBX, and assist you in finding the perfect vacation home today!

As the health and safety of our guests and team members are our top priority, here's what Twiddy & Company is doing to ease worries our guests might have about staying in our homes.

We have enhanced our cleaning procedure in all homes, giving special attention to clean and sanitize frequently touched surfaces like tables, faucets, railings, light switches, and doorknobs. Our field supervisors perform routine quality assurance checks for cleaning and inspecting in our homes.

For reservations that include linens, in effort to limit our staff’s contact with bedding, we will make beds with fitted sheets, flat sheets, and pillow cases only. Extra pillows, shams, comforters, and blankets will be placed in the bedroom closets.

We have implemented a company-wide policy designed to limit physical interactions between employees and guests, owners, vendors, and visitors in our offices, as well as physical interactions among our employees. To the fullest extent possible, our employees are working remotely. Employees working in or around our offices, working inside of our homes, and physically interacting with guests and owners are directed to adhere to specific general hygiene and social distancing requirements. We have also developed a process for screening our employees for COVID-19 symptoms and exposure.

Our employees will wear masks and disposable gloves while inside of our homes and while interacting with guests outside of our offices. Inside of our offices, we have installed clear, plexiglass shields at our front counters, and employees are required to wear masks during all face-to-face interactions.

We have implemented a remote check-in process for our homes with keycode entry and drive-through check-ins for all others. We are restricting access to our offices. Any visitors entering our offices must wear masks.

To further limit physical interactions, our staff will work with guests via phone or videoconference to troubleshoot any maintenance or service requests. Our staff will enter guest-occupied homes only if requested and absolutely necessary. Our employees may not enter an occupied home until all occupants have relocated to a separate, distant area within or outside of the home.

Here’s what you can do:

Staying healthy and mitigating the risk of contracting COVID-19 will require your help. Protect yourself and exercise social responsibility. Maintain at least six (6) feet social distancing from others when possible. Wear a mask, particularly in places like grocery stores and other public-serving businesses. Wash your hands using soap and water for at least twenty (20) seconds as frequently as possible. Carry hand sanitizer and use it frequently. During your stay, regularly clean and wipe down high-touch surfaces. Clean and wipe down personal items like phones and wallets, and clean areas inside of your vehicles, like steering wheels. Avoid contact with others who are sick. If you feel sick, isolate yourself from others and seek medical attention.

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